Who We Are:
Guest Supply is a leading global manufacturer and distributor to the Travel and Leisure industry, providing products to over 25,000 hotels in over 100 countries. Rapidly approaching a billion dollars in annual revenue, Guest Supply has grown its’ business by over 200% in the last 7 years. Guest Supply is also a wholly owned subsidiary of Sysco. Sysco is a 60 billion dollar, industry leading, global food and beverage distribution company, employing hundreds of thousands of employees worldwide and home to the 13th largest sales organization in the world.
As a member of the Guest Supply senior leadership team, the Human Resources Vice President works strategically with leadership to execute successfully local and corporate initiatives within Guest Supply. The Human Resources Vice President is involved with key initiatives and ensuring such initiatives are aligned with business objectives and the overall Sysco HR agenda.
• Leadership Development: Partner with senior management to identify and proactively develop talent through formal training, mentoring, coaching, and “stretch” assignments. Participate in succession
planning to ensure talent is available and ready to assume positions of greater responsibility at both Guest Supply and elsewhere at Sysco.
• Performance Management: Oversee the performance management process and work with Guest Supply leaders to build a culture of ongoing performance feedback and coaching. Provide training and
consultation as necessary.
• Talent Acquisition: Work with Guest Supply leaders to create and maintain workforce staffing plans. Coordinate recruiting efforts with Sysco Business Services (where applicable) to ensure that competent, diverse, and skilled workers are hired and workload levels are appropriate and maintained, and work to minimize turnover.
• Training: Oversee the execution and delivery of all local training for all associates. Deliver leadership training for all Guest Supply leaders on various HR topics, including ethics, labor laws, policies, and
procedures. Oversee administration of Sysco Interactive University programs as well as Sysco’s STEP program.
• Compensation and Benefits: Oversee execution of compensation and benefits strategies, policies, procedures, and programs. Communicate all benefit and compensation programs to associates.
• Labor Relations (in Union locations): Respond to grievances, review disciplinary programs, conduct investigations, prepare for arbitrations, and participate in union contract negotiations.
• Employee Relations: Ensure positive associate relationships and a culture of openness, candor and collaboration. Provide coaching and guidance to Guest Supply leaders and associates regarding
employment issues in such areas as policy and procedure interpretation/application, dispute resolution, corrective action, leaves of absence, harassment, and terminations. Facilitate the Sysco Speaks
efforts in Guest Supply. Analyze findings and review trends with senior management and recommend actions to ensure positive organizational changes.
• Compliance: Review, interpret, administer and ensure compliance with federal, state, and local employment laws, and company policies and procedures. Develop and maintain the Guest Supply’s
Affirmative Action Program (where applicable), complete required Equal Employment Opportunity (EEO) reporting and ensure Equal Employment Opportunity Commission (EEOC) compliance. Perform
investigations and prepare written responses to EEOC claims, unemployment claims, etc.
• Safety: Support the installation, maintenance and continuous improvement of the process and strategies of Vision Ø, Sysco’s Behavioral & Compliance Safety program. Ensure compliance with all applicable
federal, state and local laws as well as company policies and procedures. Direct resources and activities to support a culture of prevention awareness and accountability across the organization. Support the
development of Health, Safety and Environmental (HSE) plans to meet operational goals to reduce accidents, injuries and incidents.
• HR & Safety Team: Provide day-to-day direction and support to HR and Safety staff including proactive guidance, troubleshooting support, and issue escalation
REQUIRED MINIMUM EDUCATION/EXPERIENCE:
• Bachelor’s degree with major or emphasis in Human Resources, Business Administration or a closely related field
• 10+ years of HR experience in the design, development, and execution of HR strategies and tactics
• Experience managing an HR Team, vendor relationships, and budgets
• Strong consultative, presentation, and business communication skills
CERTIFICATIONS AND/OR TECHNICAL REQUIREMENTS:
• Human Resource Certification Institute (HRCI) Professional Human Resources (PHR) or Senior Professional Human Resources (SPHR) certification preferred
• Systems Applications and Products (SAP) experience preferred
ABILITIES AND SKILLS:
• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
• Emotional Intelligence: Being aware of your impact and how you are perceived by others, and demonstrate an understanding of how others react and why.
• Speaking & Speech Clarity: Talking to others to convey information effectively and the ability to speak clearly so others can understand you.
• Coordination: Adjusting actions in relation to others' actions
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
• Oral Comprehension: Listening to and understanding information and ideas presented through spoken words and sentences.
• Written Comprehension: Reading and understanding information and ideas presented in writing.
• Communication: Communicating information (both orally and written) and ideas in speaking so others will understand.
• Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Negotiation: Bringing others together and trying to reconcile differences.
• Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Deductive Reasoning: Applying general rules to specific problems to produce answers that make sense.
• Implications Thinking: Perceiving when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Fluency of Ideas: Coming up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
• Must be able to do limited travel to Sysco facilities or operating companies.
• Must be able to utilize office equipment such as desktop/notebook computers, copiers, printers, scanners, telephones, and calculators.
• The noise level in the work environment is usually moderate.
• Must be able to work in various indoor and outdoor climates and driving conditions.
Guest Supply is an Equal Opportunity/Affirmative Action employer and is committed to hiring a diverse workforce (M/F/Disabled/Veteran)