Guest Supply, LLC

  • Sales Development Specialist

    Job Locations US-OH-Columbus
    Posted Date 3 weeks ago(4/5/2018 2:24 PM)
    Job ID
    2018-1740
    # of Openings
    2
    Category
    Customer Service/Support
  • Overview

    This position is an entry level sales position to prospect new business and learn the essential prospecting and sales functions of a Territory Manager.

    Responsibilities

    • Learn and execute proven processes to generate new sales opportunities through lead generation.
    • Interact with potential customers via email, phone and/or additional electronic means of communication to market and sell Guest Supply products.
    • Cold call and prospect new hotels that are not currently buying through Guest Supply.
    • Speak with decision maker(s) (i.e., General Managers, Assistant General Managers, Head Housekeepers, Owners, etc.) to uncover opportunities and competitive landscape.
    • Discuss products and solutions with decision makers to better position Guest Supply’s offering to customers.
    • Probe and uncover opportunities by identifying customer problems and educating the customer on the Company’s products that resolve those problems.
    • Partner with assigned Territory Manager to facilitate and on-board the customer to Guest Supply. Assist in the set-up of new accounts including the creation of customer

       order guides, obtaining new account applications, setting up price-rules, establishing order/delivery schedules, implementing customer/vendor pricing agreements,        creating files, etc. 

    • Participate in regional calls and meetings to keep the leadership team informed of updates, progress and call results. Track results and progress using company provided tools such as Salesforce.com, PersistIQ, etc.

    Qualifications

    • 1 year work experience.
    • Familiarization with sales, customer service activities, interdepartmental communications and/or general finance concepts is a plus.

    • Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency. Ability to    communicate clearly through email, telephone and in-person. Ability to effectively present information and respond to questions from clients, management and associates.  Capable of working with others in a proactive and constructive manner.
    • Ability to think creatively and become solution driven.
    • Active listening skills to understand and interpret solution driven selling.
    • Aptitude for processing information and incorporating feedback for interactive business conversation.
    • Capacity to convey ideas effectively and sell a variety of products
    • Professional demeanor, vibrant and outgoing personality, and the ability to instill trust with people.
    • Goal-oriented and driven self-starter who can work independently within a team environment and strive to be the best.
    • Organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives autonomously and shift priorities as necessary. Uses  time effectively.
    • Customer Service – Respond promptly to customer needs. Solicit customer feedback to improve service. Respond promptly to requests for service and assistance as  needed.
    • Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions.
    • Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions.
    • Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Accepts responsibility for own actions. Follows through on commitments.
    • Attendance/Punctuality - Is consistently at work and on time. Ensures work responsibilities and customer requirements are covered when absent. Arrives at meetings and appointments on time.
    • Computer literacy including familiarity in handling and maintaining a customer database and skills that include Microsoft Office (Word, Excel, Power Point, Access and    Outlook) and Internet navigation.
    • Familiarity with Phocas, Gforce, Salesforce.com or PersistIQ a plus.

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